FAQ

I changed my mind. Can I get a refund or make an exchange for a new size/color?

We do not accept returns for refunds, credits, or exchanges. All sales are final. Please make sure that you have carefully reviewed all information in your order prior to finalizing your purchase, including your billing and shipping address, e-mail and telephone number. 

How do I know that the size I ordered is the right size for me?

Please refer to our size chart. There are no exchanges allowed so please make sure that you refer to the size chart for each item prior to selecting it for purchase.                                        

Can I track my order?

All customers receive a shipping confirmation e-mail when their order ships, which includes the USPS tracking number. To track your package, go to the link below, enter your tracking number, and press the “track” button to get shipment details.

https://tools.usps.com/go/TrackConfirmAction_input

When will I receive my order?

Please allow 3 - 5 business days for order processing and verification. You will receive an e-mail with tracking information once your order ships. If you do not receive an e-mail, please contact us at customerservice@death4dollars.com. We do not ship out on Saturdays or Sundays.

What shipping carrier do you use? 

We ship all orders via USPS. We do not use any other shipping carrier.

Can I contact you directly with any questions?

Please email customerservice@death4dollars.com with any questions regarding your order. We will do our best to reply to your question(s) within 48 hours.

Do you accept check payments? Can I use PayPal?

We do not accept payments by check, and PayPal is not presently supported on https://www.death4dollars.com/.

Why does my billing and shipping address have to match?

We require that your billing and shipping address match as an additional step to prevent credit card fraud.

I do not live in the United States. Can I place an order?           

We currently only accept orders from residents in the United States and Canada. Please view our terms for specific details.